Policies

Our Production Agreement

We will when required utilize the AVPA “Standard Production Agreement” as part of requirement in accepting a project.

A copy of which is available on request.

Copyright

Copyright of any completed work will remain with HDeVolution unless otherwise agreed by both the client and HdeVolution.

HDeVolution will NOT use any material supplied by a client unless they are the rightful owner of the material or can show expressed permission in writing proving so.

Support Policies

We take pride in offering complete customer support for all our services.

  • We will provide any help necessary during the planning process of a project to formulate a “Client Brief”
  • We will help a client where possible to find associated services for a project. (eg. a photographer)
  • We will replace any supplied material such as DVD’s for a period of 12months if found to be defective. (other than mishandling or scratches)
  • We will archive all finished productions so in the event the supplied copies are lost or damaged they can be replaced.

Deposit Policy

Any deposit supplied by the client to secure a booking for a given date will only be refundable if done so outside a period of 90 day’s to the date booked unless otherwise agreed by HDeVolution